Support, Questions, Help and Feedback - Please all read *Updated 16th July 2020*
16 Jul 2020
SpoilerTV ArticleUpdate: 16th July 2020 Been a while since we "bumped" this.
Hey All,
We've been seeing a number of people using the article comments section to report issues, bugs, questions, problems and suggestions. This is NOT the place to ask.
We get 1000's of comments a day on the site and we can't possibly monitor every comment to see if it's a questions, bug report, suggestion and/or technical issue. People don't read the comments section here on SpoilerTV to see people asking questions about why their browser/computer etc is not working :)
We have plenty of official ways to get your question/feedback/suggestion answered.
From now on any such comments will be removed from the comments area.
Using the correct method below will get your question/feedback/suggestion answered much much quicker.
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Please also use this for general bugs. This is the preferred method.
When submitting you can select either "Add New Idea" or Bug Report.
We love hearing about your suggestions about new features we can add to the site or change things we do currently etc. We can't promise that we can do them all but we do read and consider them all.
Technical Issue
If you have a technical issue that is affecting you personally eg a video not playing, images not showing, can't view a poll, or anything else please email support@spoilertv.com so that one of our Support Team can help you personally.
or you can fill out a more detailed Support Ticket.
Disqus Comments Blocked
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In both methods please provide as much info as possible. eg Showname, Episode, What the info is eg Promo, Casting, Sneak Peek etc etc. The more info you provide, the more likely we'll be to post your info in a timely manner.
Help
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If you ever need to contact us about anything at all, please don't hesitate to email support@spoilertv.com
If you have any comments about the above you can leave a comment below and we'll try to answer it.