Hey Guys,
Andy and myself have been working on redo-ing the FAQ/Help Section of the website so any new visitors can see how SpoilerTV works, as well as some of the older friends we have seeing how all of our new features and advances in improving the website work. We've just finished and you can find it in general over HERE but I've copied it all into this post for you all to have a look through. We're doing so many thing I guarantee there's something we offer you didn't know about. I hope it's useful...
How Does SpoilerTV Work?
New people are visiting SpoilerTV all the time and to avoid people emailing the staff asking questions about how to use the site, how to stay updated etc etc. we have put together this section which explains everything about the site.
If you want to know how to get the most out of SpoilerTV, read this guide...
Working Your Way Around The Site
Navigation of the Home Page - All Content
The site's homepage, spoilertv.com provides a constant stream of TV news, information, spoilers, teasers, reviews &articles from across the globe. The most current item is at the top of the page.
Clicking on a post title will take you to the content of that post as well as giving you the ability to view any comments that have been left or to add your own thoughts.
Instead of clicking on the post title, you now have the option to pop out the content of a specific post. This is done by clicking on the blue TV Screen symbol to the left of the post title:
Clicking this will pop open the specific content without leaving the homepage:
Finding Show Specific Content
Instead of searching through tons of all the content to find information on specific shows, you can search for that individual show in a few ways.
1. Find the show you want on the main menu bar at the top of the homepage. Shows are sorted by US network, for example 'Fringe' can be found under 'FOX':
2. You can also find the show by selecting it from the Drop-Down menu (Alphabetical Order) on the right hand side of the homepage:
3. Clicking one of the 'Labels' that can be found attached to every post on the site:
4. Finally, you can specifically type what you are looking for into the 'Search Bar' on the right hand side of the homepage and it will find the most relevant posts related to your search:
Submitting TV Scoop
SpoilerTV relies on you, as TV fans to help us bring as much TV content as possible onto the website. To do that you can 'Submit a Scoop' by clicking on the 'Click To Submit Scoop' on the right hand side of the homepage:
Clicking 'Submit a Scoop' will bring you to a Pop-Up Box where you simply enter name, email address, the website url of where you found the information (for us to validate) and then a description of what you have found. Click Submit and it will arrive with the SpoilerTV staff:
Customising SpoilerTV
There is now the option to customise SpoilerTV in a few ways, such as removing the welcome section, the banner, the recent comments section and the search form as well as changing the colour scheme of the website.
The first four customisations are available to be changed HERE
The ability to change the colour scheme is available on the homepage by selecting the tab in the welcome box and choosing a colour scheme:
Keeping Up To Date With SpoilerTV/ Social Media Interation
SpoilerTV has many ways to keep on top of the latest news and content through a wide variety of systems and social media websites:
1. Twitter
Nowadays thousands of people are following SpoilerTV on twitter, where we have automatically set up live updates so as soon as content is put on the site, Twitter knows about it; and therefore so do you. We have over 30 specific show twitter feeds for you as well. Find all of our Twitter Feeds HERE
2. RSS Feeds
SpoilerTV also provides you with a large number of RSS Feeds that you can use in your favourite feedreaders or use in any widgets such as iGoogle etc. To view the RSS Feeds available simply head HERE and scroll down to select which feeds you want to subscribe too.
3. Facebook
SpoilerTV also have a Facebook page where you can get all the latest content straight to your wall, all you need to do is 'Like' the group by following the link HERE
My SpoilerTV
The brand new My SpoilerTV Portal is a new feature for the website and can be viewed HERE, allowing you to have a page which is customised to your own TV needs and desired. It will view the latest 5 posts for all the shows you wish to keep up to date with, and can be customised by clicking the 'configure link'...
...and selecting the shows you want to get content about:
Daily Digest
Not everyone likes Twitter or RSS Feeds and prefers a more relaxed and less immediate form of staying up to date. We also provide a simple Daily Digest Email that will email you daily and list all the new content that has been posted since your previous Daily Digest arrived. This is a great way to ensure you don't miss anything or if you are on the road. Simple use the form below to signup.
Google Chrome Extension
Recently we introduced our very own extension for any Chrome users. This will alert you in your browser whenever there is new content on show or shows that you specify. We already have over 3,000 users using this. Try it out, you won't be disappointed.
To download our Google Chrome Extension page, head HERE
If you've not used the Chrome Browser yet I cannot stress enough how much you should use it. It's the fastest and most secure browser currently available.
Instant Email Service
We also offer an instant email service, whereby you can also receive an instant email as soon as a new post is made.
You can see how to set this up HERE
The SpoilerTV Community & Commenting
One of the things we pride ourselves on is the friendly community of people from around the world that visit our site on a daily basis. There are several tools/sites that we use to help build this community further.
1. Commenting
Each post that appears on SpoilerTV provides you with the ability to comment on it. We love reading your comments/questions and try to answer any questions you have. It's also a great way to find new friends who also share the same interests in your shows.
The commenting system is pretty easy to use. Simply type in your comment and press the Post Button. If you are already logged in then your comment will be posted immediatly, if you're not logged in your will be prompted to. You can log on using your Facebook, Twitter, OpenID, Disqus and/or Yahoo accounts or you can simply post as a guest with an Name/Email.
Also when you are viewing a post, you can see the most recent comments that have been posted on the site in the right-hand side bar. This feature is not available on the homepage, but is available to view on any post or article on the website:
If you wish to learn more about commenting and the community, we have a page devoted to such a need HERE
2. Facebook Comments & Liking Articles
As mentioned, we have our own Facebook Page for SpoilerTV that allows those of you who spend their time on Facebook to see the updates quickly. This also gives you the option to Like/Comment on our specific stories and articles which will then post on your own wall, sharing the articles with you friends.
3. Twitter/Tweet Me Buttons
When you visit the site you will see on the right-hand side of the post a Tweetme button. This enables you to see which articles are being retweeted as well as being able to retweet the post to your followers.
You can tweet articles that you like by clicking the Tweet Button to the right of the post:
Then click Tweet with the text you want written on your Twitter Feed:
By doing this you help us to grow and promote the site, so do it as much as you can.
4. Popular Posts
This page will show you all the most recent and popular posts on SpoilerTV over the last few weeks. It can be filtered with the search option, and can be found HERE
5. SpoilerTV Chat
You can chat with SpoilerTV staff and other fans in our SpoilerTV chat section, which you can access HERE. Just type in a username an you're good to go!
Forums
A few years ago we added a Forum to the site and in those 3 years we've had over 600,000 posts, 21,000 Topics, and close to 15,500 people sign up. It's a very friendly place to not only discuss your shows, spoilers and news etc but also join in a number of fun other discussions and games. There are also a number of non-tv related sub-forums. Have a look around and sign up... it's free :)
The SpoilerTV Team
Interested in who puts all the website together? Well, we now have a page where everyone who works and adds content in any shape or form to SpoilerTV is featured and you can check out the team HERE You can also follow the team on Facebook & Twitter from here.
Feedback
We're always looking for you to help us make the site better, and you can do that by heading HERE and letting us know what you would like to see on SpoilerTV in the future.
SpoilerTV on your Mobile
We realise that a lot of people now use their mobile more and more to access content on the Internet and to stay up to date. I use my mobile (Nexus One) more and more these days.
We've designed SpoilerTV to be as Mobile Friendly as possible with all the latest smartphones and if you have one of the latest Android Phones the flash videos etc should all work.
Simply goto our Mobile Site here.
m.spoilertv.com
If you want to access specific shows on your mobile the you read about how to do it HERE.
SpoilerTV Television Page
We've created some easy to use pages that will allow you to catch up and watch your favorite shows from a number of the main Networks. A lot of the content is still USA only due to the strict licensing laws. We hope that overtime we can bring more content that is not restricted to the USA only.
You can access the page directly HERE or via the Features Menu.
SpoilerTV Video Portal Page
This video page will allow you to view nearly all the videos that we've posted on the site in one convenient place and is a great way to catch up on any video you may have missed.
To use the player simply goto the Video Portal Page and start browsing.
At the Top Right of the player you will see the list of Channels that we have created. There are channels for Behind the Scenes, Sneak Peeks, Promos, Movies etc. You can scroll through the channels by using the little Left and Right Arrows and then clicking on the Channel Name.
Also, an added benefit is that you can also add this Video Player/Portal onto your site. Simply copy the embed code from HERE and paste it onto your site. Your readers will also get the latest videos as soon as we post them.
Any video that you play, you can easily copy it to your site or blog by clicking on the Share button and copying the embed code. You can then paste that code onto your site/blog so that others can view it.
Things Coming in the Future
We're always looking at ways to improve the site and to provide features that make it easier for you to use. Below are some of the features we've currently got in our To Do list.
With the success of our Chrome Extension, we're looking at migrating the code so that it can work for users of the Firefox and Safari Browsers.
More Customisations
We're looking at new ways to improve the customisation of SpoilerTV. This will include things like adding more Themes, More Shows to the my.spoilertv.com page, the ability to select from a number of different available banners.
Improve Mobile Options
We hope to improve on our mobile versions of the site to improve usability and to allow you to comment on the site.
Improved Chrome Extension
We're hoping later this year to add some more feature to our Chrome Extension.
Plus whatever you guys and girls can think of. You can leave ideas and vote on existing ones HERE.
Awesome stuff Adam, thanks for doing this, much appreciated.
ReplyDeleteMan you guys are on top of things over here. Y'all make it so easy to find content on this site that its a wonder how anyone can't find some way to find what they want. This site has literally grown leaps and bounds before my eyes lately. Funny thing is, I have searched the web looking for stuff to post over here but I find y'all usually beat me to it, so you are my main entertainment news source.
ReplyDeleteKeep up the good work!
Rick.
Thanks Ricky, appreciate the kind comments mate, nice one :)
ReplyDeleteBesides the awesome community of TV fans who comment here, my favorite thing about SpoilerTV is how hard you work to constantly improve the site and make it more interesting/user-friendly. Thanks for all you do to make this my favorite website!
ReplyDeleteThanks Dahne, that too is very kind of you :) We try our best with
ReplyDeletelimited resources and time.
Nice instruction page! It's really well explained/outlines the awesomeness that is SpoilerTV. I come to this site more than daily/know most of this stuff and it was still a fun read.
ReplyDeleteThanks John :)
ReplyDeleteThink I died and went to heaven. I'm on a picture on this page :D
ReplyDeleteHa lol
ReplyDeleteI love what you guys do on this site, you're continually trying to find ways to improve the user experience and keeping us on our toes with new features!!! No doubt the best site to get the latest scoop on our favorite shows in one place. Keep it up :)
ReplyDeleteOne thing I'd like to suggest is information be added to the FAQ about who to contact to report problems. (for example; the last chrome extension release is causing problems for me but I have had a dickens of a time figuring out the best place to inquire about or report the problem.) A who to contact section would be a huge stress reliever.
ReplyDeleteThanks, that's very kind of you
ReplyDeleteHey, thanks
ReplyDeleteJust use the Help, Contact us link to email me :)
Thank you guys so much for always trying to make the site better. :D I love the new video player, loads much faster and looks great and I look forward to the different banners for my.spoilertv.com
ReplyDeleteI don't know if it's a good idea but how about a schedule post to get people excited for certain posts in advance and maybe get even more people to the site. It's obvious that you can't do this for all posts (e.g. the question of the day) but I think having a constant reminder, e.g. The Best Show Competition, would be great. You could hype just like the premiere of a TV show. You don't even need specific dates, you could say it's 'coming soon', the month or the season.
Thanks as always Claudia for the kind comments and the useful
ReplyDeletesuggestions, I've added them to my bulging todo list :)
i have an idea can we add a section in features and stuff on schedling announcements such as premiere and finale dates such as cable premiere dates etc.?
ReplyDeleteThanks, I'll add it into our ideas database. How would you see it
ReplyDeleteworking exactly? I;m not exactly sure what your asking?
Like a tag for all premiere dates and finale dates as well as premiere dates for upcoming series especially for cable i think it would also be coold to have a list of all upcoming premiere dates both Broadcast and Cable for example
ReplyDeleteDate
Show (Network)
i think it would be easier to keep track of shows premiere dates
and it would be cool to be able navigate it from the features section and call it "Schedule Dates" or something?
Ah I see, thanks for explaining.
ReplyDeleteI;m not sure we'll be able to do anything in the short terms as we
don't have anyone available to keep this list up to date currently.
Unless you wanted to volunteer :)
Yes i would be willing to voulenteer what would you need me to do?
ReplyDeleteI'm about to hit the sack here in the UK.
ReplyDeleteCan you email me at darkufo@spoilertv.com
Tomorrow I'll then send you an email with some info/idea.
Thank you very much for volunteering, that's really great of you!
EPIC POST.
ReplyDeleteThank you guys for all you do!
Thanks Wilson, hope you find it useful
ReplyDeleteHoly crap, I am too! We're famous, Bob! :D
ReplyDeletei think it would be cool to have a page for network news such as upcoming pilots press releases of returning shows and when they premiere timeslot of sjows during upfronts etc.
ReplyDeleteDo you have an example of how that page might look. We already post
ReplyDeleteall the press releases and your Premiere/Finale document seems to have
the dates.
Or am I missing something? Feel free to drop me an email with more details.
like just a page with all network news such as press releases for series
ReplyDeletereturn dates renewals/cancellations, pilots, schedule lineup once announced
at upfronts it would just be a tag more than anything maybe you know how you
have a dropbox for eachnetwork maybe if you click on the network name you
could get all the network news? the network news would help me find premiere
dates so i could add it to the chart
like just a page with all network news such as press releases for series return dates renewals/cancellations, pilots, schedule lineup once announced at upfronts it would just be a tag more than anything maybe you know how you have a dropbox for eachnetwork maybe if you click on the network name you could get all the network news? the network news would help me find premiere dates so i could add it to the chart so i'm hoping like there could be a section for network news which would include the press releases of the return dates then i could add it to the document faster and easier
ReplyDeleteThanks, i've added into our ideas list. Not sure it's something we will be
ReplyDeleteable to do but we'll have a think
I would like to be able to read all spoilers for a show without having to click on headings, like a blog stream.
ReplyDeleteThanks Carly, we'll add it to our list. Many thanks.
ReplyDelete